IDC believes three priorities have helped Arctic Wolf become outcome focused:
- Optimized existing technology stacks and sent them to the cloud;
- Focused on a complete security operations framework that covers attack types and attack surfaces; and
- Built resilience with expert guidance, 24x7 protection (storage, enrichment, correlation, analysis, and investigation) and implementation of tactics and strategies.
- Service delivery
- Ad-hoc requests
- Scheduled interactions
Gain Further Insight into Arctic Wolf
IDC MarketScape also discusses Arctic Wolf’s Concierge Security® Team, which provides unlimited support, and works with each customer to build and execute a security journey aligned with organizational goals and objectives. A customer commented that the level of service is “off the charts.”
Learn more about why Arctic Wolf is named a Leader in the IDC MarketScape for managed detection and response services. Download now.
For organizations seeking a security operations center, Arctic Wolf’s AWN CyberSOC™ is the perfect solution. To do the equivalent internally would have cost us far more and taken many tmonths. AWN’s Concierge Security Engineer™ acts as extension of our IT team and provides a level of service that can only be described as incredible.
Larry Chapman, IT Manager, Trusource Labs