Arctic Wolf Named a North America Customers' Choice in Gartner® 'Voice of the Customer' for Managed Detection and Response Services

"Arctic Wolf has a complete and well-executed MDR service that has quickly become a critical part of our security program." VP of IT  in Construction Industry

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Peer perspective can play a valuable role in helping you choose a managed detection and response (MDR) solution.

"The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner® Peer Insights™ reviews in a market to provide an overall perspective for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to expert-generated research such as Magic Quadrants and Market Guides. It can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution.

The “Voice of the Customer” report includes vendors who have products listed in a particular market , and have received 20 or more eligible reviews along with 15 or more ratings for the ‘Capabilities’ and ‘Support/Delivery’ sub-ratings over the 18 month analysis period."
Arctic Wolf Recognized as a Customers' Choice for North American Segment
Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner® Peer Insights™ Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.

See What Arctic Wolf Customers Are Saying in the New Report:
  • 94% of customers reported a "Willingness to Recommend"  
  • An overall rating of 4.8/5, as of May 31, 2023, based on 55 reviews
  • 4.8/5 category ratings for Service Capabilities and Sales Experience
  • 4.9/5 category ratings for Transition Experience and Execution Experience
Arctic Wolf

Gartner®, Gartner Peer InsightsTM 'Voice of Customer' for Managed Detection and Response Services, 28 July 2023, Peer Contributors 

GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Arctic Wolf.

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